Retail Assistant

Main Tasks

• Talking to customers and making them feel welcome in the shop
• Advising and helping customers as they browse
• Visual merchandising- ensuring the shop looks it’s best and is on-trend
• Receive donated goods and sort, price and prepare for sale
• Operating the till and dealing with various types of payment
• Answering customer enquiries
• Keeping an eye on the security of the shop
• Maintain a clean and safe working environment
• Promote Gift Aid, the Hospice Lottery and other incentives

Training and Support

• We will provide the training you need to feel confident in the role
• The shop manager and other employees will be available give advice and assist you, as well as other experienced volunteers in the team
• You will receive annual mandatory Health and Safety training

Knowledge, Skills and Abilities Required

• To be interested in the work of Thames Hospice
• Good communication and interpersonal skills
• The ability to get along with people and work as part of a team
• Basic numeracy skills

Thames Hospice Values

Compassion, Ambition, Respect, Excellence

Thames hospice is committed to being an equal opportunities organisation; to promoting equal opportunities and preventing discrimination. Thames hospice is also committed to safeguarding and promoting the welfare of all service users, volunteers and staff and expects all volunteers and staff to share this commitment